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Privacy policy

At Colestè Twilley Makeup, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. What Information We Collect

We may collect personal information from you when you:

  • Make an enquiry or booking

  • Complete a contact or bridal enquiry form

  • Subscribe to our mailing list

  • Engage with us on social media

  • Purchase products or services

The types of personal information we may collect include:

  • Your name

  • Email address

  • Phone number

  • Event details (such as wedding date or location)

  • Payment details (processed securely via third-party platforms)

2. How We Use Your Information

Your information is used to:

  • Confirm appointments and manage bookings

  • Communicate with you regarding your enquiry or service

  • Send booking confirmations, reminders, and invoices

  • Provide relevant updates, promotions, or service offerings

  • Improve our services based on feedback and interactions

We will never sell or rent your personal information to third parties.

3. How Your Information Is Stored

All data is securely stored through trusted platforms and is only accessed by authorised personnel. We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

4. Third-Party Services

We may use trusted third-party services such as Jotform (for enquiry forms), Stripe or Square (for payments), and social media platforms. These services have their own privacy policies and security practices which we encourage you to read.

5. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience and to help us understand how visitors use our site. You can choose to disable cookies in your browser settings.

6. Access & Updates to Your Information

You have the right to access the personal information we hold about you, and to request corrections if it’s inaccurate. To do so, please contact us directly at colestetwilleymakeup@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Colestè Twilley
Email: info@colestetwilleymakeup.com.au
Location: Toowoomba Region, QLD

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